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Q2 (Sales) CRL - AEM (JL6A) - Montreal

Infosys Limited

Infosys Limited

null, null, CA.



Sales and Related Occupations

Published on 2022-08-26 14:38

Associate Engagement Manager - Retail and CPG

Associate Engagement Manager


Job Description

Infosys is seeking an Associate Managers of Client Services for our Retail & CPG Practice to be located in Montreal, Canada. The Associate Manager–Client Services (AMCS) is responsible for all client interfaces within the assigned account scope. The AMCS works together with their manager (Manager-Client Services/Senior Manager–Client Services) to build an account plan and is responsible for client management based on the account plan. Usually, the AMCS handles a single account or part of a large account, with an indicative annual book of business of up to $10 million. 

Role Description:
• Client relationship management and business development: manage client relationships, build a portfolio up to $10M, own the opportunity management cycle: Prospect-Evaluate-Propose-Close 
• Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfilment of all commitments to the client
• Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc.

About Infosys Retail/CPG:
Infosys helps retailers better understand shoppers’ behavior and uncover business opportunities to drive footfalls as well as web traffic. Our cross-channel platforms enable brick-and-mortar retail stores and hybrid retailers to not only engage shoppers at the moment of truth, but also influence purchase decisions. Our retail ecosystem enhances the customer experience and maximizes share of wallet. Significantly, it streamlines operations across enterprise and supply chain. 

To learn more about Infosys and see our ideas in action please visit us at 

Required Qualifications :
• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 7+ years of experience, with strong sales/relationship management/account management experience
• Significant business development and project management experience
• Experience in the Consumer/Retail/PG industry/vertical is a plus.
• Track record of interacting and building relationships with CXO level client contacts
• Hands-on experience with proposal creation and leading proposal presentations
• Strong leadership, interpersonal, communication and presentation skills
• Wide variety of IT and business consulting engagement experience
• Canadian citizenship or permanent residency required, we are not able to sponsor this position at this time

Preferred Qualifications :
• French speaking and communicaiton skills are preferred
• Knowledge of industry specific go-to-market solutions
• Good understanding of industry specific business issues and drivers
• Global Delivery Model experience
• Experience managing large multi-location consulting engagement teams
• Track record as an Account Manager in a rapidly growing client relationship

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation.

With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/National Origin



State / Region / Province


Work Location


Interest Group

Infosys Limited


Retail ,CPG and logistics


Domain|Sales|Sales Execution


ITL Canada

Role Designation

2816AAMCS Associate Manager - Client Services

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