customer service representative - call centre

, null, ca
Company: Phoenix A..M.D. International
Category: Customer Service
Published on 2021-04-26 16:21:15

Business Equipment and Computer Applications

  • MS Excel
  • MS Windows
  • MS Word
  • Internet
  • MS Outlook
  • Work Setting

  • Public sector
  • Specific Skills

  • Address customers' complaints or concerns
  • Access and process information
  • Explain the type and cost of services offered
  • Answer inquiries and provide information to customers
  • Receive and log complaints
  • Work Conditions and Physical Capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Personal Suitability

  • Effective interpersonal skills
  • Flexibility
  • Team player
  • Excellent oral communication
  • Excellent written communication
  • Client focus
  • Reliability
  • Organized
  • Punctuality
  • Teleworking Information

  • Work from home
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