Technical Analyst

Toronto, Ontario, ca
Company: Procom
Category: Analyst
Published on 2021-04-13 11:44:00

Technical Analyst

On behalf of our client in the Banking Sector, PROCOM is looking for a Technical Analyst.

Technical Analyst – Job Description

  • Provide configuration expertise and support across SuccessFactors and other HR systems as required
  • Work across teams to understand, document, and communicate impact of change requests and new requirements
  • Participate in the accurate maintenance of configuration workbooks
  • Participate and understand in all types of test phases (Functionality Testing and UAT)
  • Be able to configure within at least one SuccessFactors modules (Employee Central, Recruiting Management, Onboarding, Performance & Goals, Succession, Learning Management)
  • Lead conversation with business users and provide guidance on configuration and best practices
  • Request transport movement and unit test changes and work with existing team to understand and document impact of changes and new requirements
  • Work with current team and understand impact of configuration and document new requirements
  • Conduct demo to explain current configuration of permission setup for each iteration covered during testing or review processes
  • Provide level 1 and 2 support, responding to ServiceNow Tickets within provided SLAs

Technical Analyst – Mandatory Skills

  • 3+ years combined SAP SuccessFactors experience preference Employee Central
  • 3+ years of hands-on experience creating workflows using SuccessFactor.
  • 3+ years of experience in large scale SAP SuccessFactors implementation projects
  • Certification of SAP SuccessFactors in at least one module is a must
  • 3+ years of Expertise in MS Excel and PowerPoint.
  • Excellent English communication and verbal and written

Technical Analyst – Nice to Have Skills

  • SAP SuccessFactor Certified - Employee Central
  • Prior experience with ServiceNow Tickets would be an asset

Technical Analyst - Assignment Start Date

ASAP – 6 months to start

Technical Analyst - Assignment Location

Toronto, ON – Work Remotely

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