Social Worker

, Ontario, ca
Company: Optum, Inc.
Category: Social Care
Published on 2021-02-01 13:05:30

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Social workers are responsible for providing social work services to patients and families. They function as a member of the departmental team which includes educating the patient, family and members of the healthcare team regarding benefits, community resources, referrals for counseling and other pertinent information. Social workers are also responsible for triaging referrals and collaborating on cases with other members of the healthcare delivery team. In addition, social workers must be able to assist the patient in a sensitive and supportive manner, while acting as an advocate on behalf of the patient.

Primary Responsibilities:

  • Assesses patient and family psychosocial needs and develops plan of care in concert with patient, physicians, nurses and other members of the departmental team
  • Links patients/family to appropriate community resources including but not limited to, information/referral to sources of financial assistance, transportation, support groups, and other community services
  • Documents patient/family status, diagnosis, treatment plan, goals, and interventions, evaluation results, observations and progress in medical record
  • Serves as patient advocate and liaison with physicians, families, insurance company, community agencies and others as needed to ensure continuity of care
  • Provides discharge planning based on meeting identified goals of the treatment plan anywhere
  • You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

    Required Qualifications:

  • Active and Unrestricted License and Masters in Social Work (LMSW, LCSW)
  • 2 or more years of experience in a related mental health environment
  • Basic Microsoft Word skills
  • You will be asked to perform this role in an office setting or other company location.
  • Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained.
  • Preferred Qualifications:

  • Case management experience
  • Experience in managed care
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