Product Application Specialist

Winnipeg, Manitoba, ca
Company: price
Category:
Published on 2021-04-06 17:04:42

Price Industries Ltd. , North America’s leading manufacturer and distributor of air distribution products (www.priceindustries.com) is a dynamic, progressive and innovative organization looking for new talent in our growing Winnipeg office and manufacturing facility. If you thrive on new challenges, pushing yourself to new heights and working in a team-driven environment, you should consider the following opportunity.

What We Offer:

Health and Dental - Employees and their families enjoy flexible benefits options covering an extensive list of medical and dental expenses and services.

Life and Disability - You will be provided with life insurance in a multiple of your salary with an option to purchase additional coverage.

Employee and Family Assistance Program (EFAP) - You and your family will have free access to consultation and support for your mental, emotional and financial well-being.

Pension Matching Program - Invest in your future with each pay cheque through our Defined Contribution Pension Plan and we will match your contribution (up to 3% of your salary).

EQ Care® - You and your family will have free access to speak with a doctor by phone or app from wherever you.

Pocketpills – You and your family will have free access to Canada’s first Digital Pharmacy, PocketPills enables you to call, text or email the pharmacy care team from wherever you are. You will enjoy free delivery of your prescriptions and vitamins straight to your home. 

Gym Subsidy Program- Employees are eligible for a gym membership reimbursement of up to $240 per year, this includes Fitness related App’s. 

Product Application Specialist

Support Price Industries’ sales and profit goals related to a specific product category or product. Provide technical support to internal and external customers in order to facilitate the specification and sale of the business unit products, including guidance on application, performance, troubleshooting, competitiveness, sales and pricing of product and services.

The successful candidate's responsibilities will include:

The primary responsibility of this position is to provide technical support to internal and external customers, including:

Generating performance data for standard and non-standard products, reviewing specifications, creating literature, etc. 
Support a sale by providing guidance on product competitiveness, support of the bid process, leading customer visits (internal and external), and project management from initial contact through final client sign-off.
Initial contact for external customers providing Application Support, Analysis, Quotation / Bid Support, Submission and Fabrication, and Installation and Start Support.
Support and assist Product Managers, Sales Management, and relevant Account Manager with technical input to achieve the sales goals and penetration strategies for the product category or product.
Provide technical design and troubleshooting assistance to Sales Reps, Design Engineers and Contractors for projects and product applications.
Work with Product Management and Marketing to ensure that literature, presentations, and other collateral is current and accurate.
Identify opportunities in the market for product development, application data and sales support material through interaction with customers.
Develop test plans to ensure that requisite data is developed.
Support definition of product and offer guidance on market to all stakeholders.
Participate as required in visits with sales representatives whether they are at the PRCN, other Price Facilities, or in the field.
Any other duties as required to support the company and the product.

The ideal candidate for this position will have:

A College Diploma or University Degree in Mechanical Engineering or equivalent 
Strong interpersonal, communication, organization skills, with an eye for detail.
Process driven, self-motivated and demonstrates the ability to take initiative.
Aptitude and desire for customer service excellence.
A basic understanding of HVAC systems, controls and mechanical equipment would be an asset.
Ability to work both independently and in a team environment to meet timeline-dependent deliverables.
Seek the guidance and help of the Product Manager and Departmental Manager to resolve issues and conflicts.
Work efficiently to provide accurate responses in a timely manner based on existing backlog and customer’s needs.

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