Manager, US Retail Markets, TH

Toronto, Ontario, ca
Company: Tim Hortons
Category: Retail
Published on 2021-04-16 08:36:32

Our Opportunity:

Tim Hortons is looking for a US Market Manager to join our North American retail team. Join a small, fast-moving, non-traditional CPG team incubated in an established global QSR company.

In the US, Tim Hortons began as a regional coffee brand in Upstate New York and Michigan, and quickly expanded its retail footprint across the country. The Market Manager will be responsible for total commercial management of one of the US’ fastest growing coffee brands in mass, club and grocery. You will thrive if you like wearing multiple hats: translating Tim Hortons’ ‘big brand’ position in Canada and Upstate to that of a ‘challenger brand’ in other parts of the US. You will work internally to develop product, marketing and sales plans while working externally with brokers and retailers to grow sales.

This role can be based out of the Tim Hortons office in Toronto, the RBI office in Miami, or a remote home office in the Midwest or Northeast US.

Essential Duties & Responsibilities:

  • Sales Broker Management
  • Manage day-to-day relationships with three or more brokers to deliver on sales strategy and targets
  • Develop and present new business pitches and annual line reviews to expand distribution
  • Monitor and optimize promotional trade plans
  • Marketing Development and Execution
  • Lead development and execution of trade marketing programs, such as new displays and customer merch programs
  • Brief shopper marketing and media agencies on plans to support national and key accounts
  • Support ideation and commercialization of new product innovation
  • eCommerce Acceleration
  • Build strategic plans for high priority eRetailers (e.g., Amazon, Walmart), including new SKU assortment and pricing optimization
  • Identify and drive profit improvements

  • Qualifications & Skills:

    We want someone that can understand and influence how decisions get made:

  • Can navigate complexity and remove barriers to move faster – you look for ways to get past an initial ‘no.’
  • Understands upstream (internal cross-functional stakeholders) and downstream (brokers and retailers) implications of their work.
  • Comfortable turning data into actionable insights and presentations customized to your audience.
  • Can communicate well in diverse environments. You are just as comfortable presenting in a boardroom to a tenured executive as you are making small talk with a group of new hires.

  • Requirements:

  • Bachelor’s degree, college diploma, or equivalent experience.

  • Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.

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